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Accommodation Ratings

All accommodation is quality assessed and graded according to the VisitBritain national scheme of quality standards. All the accommodation on this site is graded using the scheme. The following is a basic guide to accommodation assessment. For further details please click here.

Hotels
Awarded between one and five stars, the scheme focuses on quality including customer care, the range of services available, variety and standard of facilities. A one-star property will have at least 75% of bedrooms with en-suite or private facilities, while a five-star grading guarantees luxurious and spacious surroundings with the highest international quality of service and superb cuisine.

Guest Accommodation
Guest accommodation (includes guesthouses, B&Bs, inns) is assessed using one to five stars/diamonds.

Establishments are required to meet progressively higher standards of quality, cleanliness and guest care as they move up the scale. Quality is seen as more important than facilities and services.

Gold and Silver Awards
Gold and Silver Awards are given to establishments that not only achieve the overall levels of quality within their rating, but also reach the highest levels of quality in specific areas identified by guests as being really important to them. Gold and Silver Awards reflect the quality of comfort and cleanliness found in bedrooms and bathrooms as well as the quality of service enjoyed by guests.

Self Catering
Self-catering accommodation is assessed on its overall quality, including comfort, space, facilities and cleanliness. Minimum entry requirements include pricing and conditions of booking must be made clear, local information should be provided to help guests make the best of their stay, the establishment must offer comfortable accommodation with a range of furniture to meet guest needs, a colour TV (where signal available) at no extra charge and kitchen equipment to meet all needs. Self catering accommodation is graded using stars.

Holiday Homes, Touring and Camping Parks
A rating of one to five stars is awarded based on over 50 separate aspects including cleanliness, environment and the quality of facilities and services provided. The highest rating of five stars is reserved for those parks of exceptional quality which also provide specific key facilities and services.