Privacy Policy
Visit Buckinghamshire recognises the importance of protecting the privacy of information. In processing the information you supply, we strive to comply with the requirements of the Data Protection Act 1998 as well as the Privacy and Electronic Communications (EC Directive) Regulations 2003.
This policy sets out how Visit Buckinghamshire use and protect any personal information that you give when you use the website. If you have any questions about this policy or do not agree with it, please contact the Web Editor before using the website.
By using the Visit Buckinghamshire website, you agree that the privacy statement shall apply to all information you provide. Please read the following privacy policy carefully. If you do not agree with the privacy policy, please do not continue to use the website.
1. What information do Visit Buckinghamshire collect?
We may collect the following information when you use the website:
- Your name, postal address, telephone and fax numbers, email address, password and/or company details;
- Information regarding your accommodation needs including any special requirements
- Information regarding your personal or professional interests, demographics, in order for Visit Buckinghamshire or Providers provide you with further correspondence about products or services.
- Details of any disabilities that may affect you receiving any services offered through the Providers.
We collect this information only when you supply it to us.
2. What do Visit Buckinghamshire do with the information collected?
We use your information to provide you with a better service, and in particular for the following reasons:
- Internal record keeping;
- To improve our services
- To process your queries made via the search facilities listed on the website and to correspond with you about such queries;
- To monitor site traffic;
- To register you with the website
- To contact you for market research purposes
We will also pass on the information you supply to the Providers to enable them to:
- To process your reservations, booking enquiries, payments and any other queries;
- To send you details of your reservations or booking information and to contact you if they have trouble processing your booking, payments, requests or queries;
- To verify details relating to any requests for any information or requests which you make online; and
- To contact you for market research purposes.
Visit Buckinghamshire or the Providers may contact you by e-mail, phone, fax or mail, unless you have registered with the appropriate telephone/mail/fax preference service.
3. Direct marketing
Visit Buckinghamshire or the Providers may use your information to inform you about new features, promotions, special offers and other information which we or the Providers think you may find interesting. Visit Buckinghamshire or the Providers may send you such information by mail, telephone or fax, unless you have registered with the appropriate telephone/mail/fax preference service. When you provide information, you will be given the option for it not to be used for direct marketing purposes either by Visit Buckinghamshire [and/or the Providers].
Please note that whilst Visit Buckinghamshire strive to inform Providers that you do not wish to receive Marketing Information, we will not be held responsible if they continue to send you Marketing Information.
If you no longer wish Visit Buckinghamshire to hold your details please e-mail the Web Editor.
4. E mail marketing
Visit Buckinghamshire [or the Providers] would also like to provide you with Marketing Information by email. However, we [or the Providers] appreciate that email "spam" has become a problem in recent years.
When you provide personal information, you will be asked whether or not you are happy to be sent Marketing Information by email.
If you decide at any time that you no longer wish to receive marketing information please contact the Web Editor (if you use more than one e mail address to communicate please provide details each account you use).
If you decide at any time that you no longer wish to receive emails from any of the Providers, please contact the appropriate Providers individually to notify them of your change of mind. Please note that whilst we strive to inform Providers that you do not wish to receive Marketing Information by email, we will not be held responsible if they continue to send you Marketing Information by email.
5. How to get copies of or amend the information Visit Buckinghamshire has collected?
You may request details of personal information which We hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email the Web Editor.
You may also request details of personal information held by the Providers about you by contacting them individually.
If you think any information is incorrect or incomplete, please write or e-mail as soon as possible. It will be corrected or updated as soon as possible. If you think any information the Providers have about you is incomplete, please write or email them individually.
6. Security
Visit Buckinghamshire is committed to ensuring that your information is secure. Unfortunately no data transmission over the Internet is 100% secure. We cannot ensure and do not warrant the security of any information you transmit to Visit Buckinghamshire via the website and you do so at your own risk. Once your information has been received there are suitable electronic and managerial procedures to help safeguard it from unauthorised access or disclosure.
7. Linking
Visit Buckinghamshire links to other websites which are neither control or ownership, including websites belonging to Providers. Once you have left the Visit Buckinghamshire website, we cannot be responsible for the protection and privacy of any information which you provide at the linked websites. You should exercise caution and look at the privacy statement applicable to the website in question.
Visit Buckinghamshire provide these links as a convenience, and the inclusion of any link does not imply endorsement of the site or the views, practices or information contained on the site, or any association with its operators. By making use of such links, you understand that the legal statement and the privacy policy will apply which may be different from those of Visit Buckinghamshire.
8. Cookies
Visit Buckinghamshire uses cookies for certain areas of the website. Cookies are files that store information on your hard drive or browser that means that the website can recognise that you have visited before. They make it easier for you to maintain your preferences on the website, and by seeing how you use the website. Cookies allow us to save your password, if you are a registered user so that you do not have to re-enter it each time you use the website. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting "Tools/Internet Options" and reviewing your privacy settings or selecting "delete cookies". This may prevent you from taking full advantage of the website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html. No information obtained from the cookie will be used by Visit Buckinghamshire for marketing purposes.
